Testimonials

Hear what our clients have to say about working with ISG.

Over $100 Million in Valuation Enhancement
“Insight Sourcing Group has driven over $100 million in valuation enhancement for Arcapita. ISG is our exclusive sourcing partner and they really act as an extension of our Portfolio Management Group. They have a tremendous ability to gain the buy in of our portfolio company executives and manage the complexity of executing, for example, 15 projects across 14 different companies. They have developed and manage a broad program of contracts that reflect the full buying power of our portfolio that we can immediately implement with new acquisitions. In addition, they have also had success sourcing direct spend categories for several of our companies on a standalone basis. I highly recommend them.”

Johnny Campbell Director Arcapita Portfolio Management Group

Over $24 Million in Savings on a $120 Million Spend Base
“I highly recommend Insight Sourcing Group. As a global manufacturer, our environment was complex with little procurement coordination across divisions or countries. Initially, our division presidents and operations teams were highly skeptical. ISG got into the details and developed relationships, using analysis and close collaboration to gain buy in. After a broad sourcing campaign, we saved over $24 million on a $120 million spend base. In parallel, ISG partnered with us to build a global sourcing organization and provide training so that we could sustain the results ourselves and build upon them.”

Work Well with Suppliers and Internal Sourcing Teams to Produce Ongoing Results
“The Insight team was really down to earth and was able to relate to all levels of management and also work exceptionally well with the folks in the trenches. In addition to realizing over 20 percent savings, I found the entire process to be extremely professional and hands on and the Insight team was always able to find a way to work well with all parties including suppliers and internal sourcing teams.”

John Barnett Former Division President and SVP of Global Sourcing Deutsch $500 million manufacturer Private Equity Owned

Over $2 Million in EBITDA Improvement Annually
“We highly recommend Insight Sourcing Group. We hired them to source Dental Supplies, which is highly complex and our biggest expense area after payroll. The project not only generated double-digit savings, but ISG put a contract structure in place that has allowed us to more effectively manage the category and drive additional savings. We liked ISG so much that we hired them again to address our Direct Mail spend and once again they delivered nearly 20% in savings. All in all, ISG has improved our EBITDA by over $2 million annually and they did it with minimal distraction to our core business.”

Rodney Cawood Chief Financial Officer FORBA Holdings, LLC Operator of over 60 ‘Small Smiles’ dental clinics Private Equity Owned

Procurement Function Transformed to Strategic Function
“ISG led the transformation of Hancock Bank’s procurement organization and processes from a tactical, transaction based culture into a focused, highly strategic function that drives significant value throughout our entire company. ISG partnered with us to develop and implement a new organizational structure and procurement best practices and trained our entire team. While the typical consulting project can result in a document left to the company to implement, Insight took the time to engage in a true transfer of knowledge to the Hancock team and was a partner through the entire structural change. As a result, we were able to stand on our own and continue to make improvements after the Insight projects were completed. They were careful to customize the new structure and changes to fit into Hancock’s company culture to ensure its success. In addition, ISG led a series of successful strategic sourcing projects that provided incredible savings, as well as a series of wins to give the new organization credibility. I view Insight as a catalyst for procurement transformation and a trusted adviser for which I would give my absolute highest recommendation without hesitation. Quite simply, we are a better company because of Insight Sourcing.”

Jeff Bankston Director of Procurement Hancock Bank Commercial bank with over 2,200 employees

Negotiations Training Results in Immediate Savings
“When I joined Liquidnet to build the Supplier Engagement function, I immediately retained ISG to help with several sourcing projects and to also provide strategic sourcing and negotiations training for our team. The training was simply outstanding. The variety of ‘real-world’ examples, provided by actual sourcing practitioners, really brought our discussions to life and made the training more tangible. ISG’s ‘Facts & Logic’ approach to negotiations is a great fit for our culture which values integrity, innovation, and excellence. One of our people actually used one of the strategies during a break in the training to negotiate significant savings with a vendor. By the end, our skills were not only elevated, but our team was excited about the strategic possibilities of procurement for our firm.”

Chris Winalski Global Head of Supplier Engagement LiquidNet $400 million technology firm

A Trusted Partnership Attributable to Over $50 Million in Cumulative Savings
“ISG is a trusted partner. I began working with them in 2004 while leading procurement at another corporation, and I still work closely with them today. The cumulative savings attributable to the relationship exceeds $50 million. In addition, ISG acts as a sounding board for procurement ideas and is always willing to share best practices.”

SpendHQ Delivers True Innovation for Procurement Professionals
“We value SpendHQ, their spend visibility tool; it is a great example of ISG’s innovative approach to procurement. We selected SpendHQ for Spend Visibility within our company. We implemented it in a matter of days without involving our IT group, and we immediately had outstanding data at our fingertips that provided significant insight into our spending patterns. ISG performs all of the categorization work which saves us time and allows my limited resources to focus on handling procurement projects. The tool is intuitive and gives us everything we need to drive savings and manage compliance. I highly recommend it.”

Mike Vonderscher Vice President of Procurement PGI $500 million global teleconferencing firm

Strategic Sourcing Partner for Over 8 Years
“ISG has been our partner for strategic sourcing for over eight years. They’ve performed hands on sourcing projects across most of our major expenditure areas, saving an average of 20% and yielding several million dollars in annual savings. Equally importantly, they helped us create a professional sourcing environment, training our team and educating senior executives about the impact of strategic sourcing. Today, we have a strong procurement group internally but still leverage ISG for specific expertise and to accelerate projects when our team is stretched thin. In addition, we are a longtime member of the ISG Office Supplies Consortium.”

Mark Wesley President Recall North America $700 Million global leader in information management

EBITDA Improvement Results in $18 Million in Increased Value
“As the CEO of a private equity owned company, I was ambivalent when our CFO suggested we work with Insight Sourcing Group. However, they quickly proved themselves, working closely with our executives to take out significant cost in several procurement areas. When we sold the company, the EBITDA improvements that directly resulted from ISG’s efforts created over $18 million in additional value at exit. The other portfolio companies of our PE firm quickly signed on with ISG and realized similar benefits.”

Frank Murphy Former CEO Smart Document Solutions $160 million healthcare services company Private Equity Owned

Sourcing Made Easy with SpendHQ
“SpendHQ is highly intuitive and easy to use and has a unique ‘sourcing professional’s perspective.’  It gives us the answers we need without the complexity.  We use it on a daily and weekly basis to identify sourcing and compliance opportunities and to manage vendor relationships.  Insight Sourcing Group is an excellent partner and has been responsive to our needs.  In addition to SpendHQ, we use the Category Management Solution and have engaged ISG for successful sourcing projects.  I highly recommend them.”

Kevin Gowen Sr. Director, Corporate Procurement Synovus Financial Corporation $32 billion asset bank

Millions in Savings and a Strong ROI
“I highly recommend Insight Sourcing Group for spend analytics and strategic sourcing services. After completing a rapid but thorough analysis of our supplier spend, ISG quickly mobilized a savvy team of sourcing professionals to help us deliver savings across multiple concurrent work streams. In addition to sourcing, ISG’s scope included analytical and presentation support for lease versus buy decisions, assessment of Group Purchasing Organization (GPO) opportunities, and preparation support for online reverse auctions. ISG was flexible, quickly adjusted to changes in scope and proactively proposed changes as the project evolved. Equally impressive was their ability to seamlessly adjust their project team and still complete all initiatives on-time per our revised timelines. ISG drove millions in savings and achieved our ROI expectations.”

Jim Davis VP & Chief Procurement Officer Univision Communications, Inc. $2 billion media company Private Equity Owned