Information Technology COE

Our IT Center of Excellence specializes in cost optimization across software, infrastructure & hardware, cloud, services & labor, and telecom expenditures. We bring best-practice procurement disciplines to tackle the full range of IT challenges our clients face, helping them stretch their budget and maximize the value received from IT suppliers.

IT COE Services

Insight Sourcing Group’s IT COE offers the following array of services:

  • Comprehensive opportunity assessment to evaluate capabilities relative to best practices, develop strategic roadmap, and accelerate savings capture
  • Partner with client to develop strategic roadmap that comprehensively inventories target software, hardware, and service agreements, identifies rationalization and demand management opportunities, and defines value plan to address
  • Ongoing negotiations including analytics-based negotiation strategies, strategic sourcing plan development, and demand right sizing efforts
  • Strategic sourcing to identify and select best-fit partner(s) for external IT labor (including IT staff augmentation, consulting and BPO/managed services)
  • Optimization of delivery model including resource location, seniority, and operating structure (e.g., managed services, captive offshore, automation)
  • Strategic selection and negotiation of partner(s) for hardware product and services, including PCs and network infrastructure
  • Determine fit-for-purpose channel and partner mix, addressing VAR and OEM
  • Roadmap for ongoing cost management through proactive deal structuring and enhanced replacement/refresh policies
  • Benchmarking and license rightsizing to frame negotiation of new deals or software renewals
  • Most commonly address Microsoft, Salesforce, Oracle, and ServiceNow, as well as 100+ other software packages spanning security, collaboration, productivity, sales & marketing, ERP, HR, Supply Chain, EIM, and application development
  • Benchmarking and strategic sourcing of voice & data network and wireless services
  • Optimization of partners and services through utilization review, bandwidth rightsizing, strategic consolidation, service modernization, and billing reconciliation
  • Partner with client to support evaluation of hybrid cloud models and selection of preferred cloud / hyperscaler partner(s)
  • Negotiation of enterprise Cloud agreements and incentives
  • Cloud spend optimization through utilization review, rightsizing, and selective commitment to special products/packages
  • Design of strategic IT VMO/IT Procurement function, including supporting technology, processes, and policies
  • Skillset enhancement through hands-on training and playbooks featuring deep intelligence and insights into IT spend categories, strategic IT vendors, and IT spend management best practices


  • Software / SaaS
  • Services
  • Hardware
  • Cloud Services
  • Telecom
  • IT Staffing

Learn More
About Our IT Expertise.


Learn More
About Our Other Category Centers of Excellence.




Average Client ROI


IT Sourcing Projects Completed


Strategic Private Equity Clients


Average Client Savings


Category Strategies


IT Savings Captured Since 2019

Leverage Our Deep IT Sourcing Expertise.

We have performed over 280 IT sourcing projects since our firm’s inception.