IT Sourcing Practice
Center of Excellence

Stretch your budget and maximize the value you receive from your IT suppliers.

Who We Are

Specialized IT sourcing experts 

Best-in-class analytics  

Proprietary IT sourcing frameworks 

Proven negotiation strategies  

Insights from technology and market trends  

Robust benchmarks and category knowledge 

Flexible support models 

What We Do

Visibility and insights into IT spend  

Rapid identification of savings opportunities  

Deep intelligence on market and suppliers  

Tailored sourcing strategies 

Hands-on engagement with suppliers  

Fact-based supplier selection approach  

Managed services around renewals  

Results Delivered

Ongoing cost management  

Programmatic sourcing strategies  

Concrete cost reduction 

Clearly defined pricing structures and SLAs 

Quick-win savings  


Technology Consultants


4x+ Average


IT Projects


% Average

Challenges We Solve

Not sure how to tackle your IT strategic roadmap goals without blowing the budget? We bring best-practice procurement disciplines to
tackle the full range of IT challenges our clients face.


  • Costly or cumbersome legacy environments 
  • Slow to provide users with new technologies  
  • Fragmented systems, patchwork data integrity 

Insight Sourcing Group Response 

  • Frame priorities to drive supply base needs 
  • Optimize insource v. outsource decisions 
  • Realign supplier roles via competitive selection 
  • Reduce IT costs to best-in-market levels 


  • Inflexible on-premise data centers 
  • Monolithic and heavily customized applications 
  • Uncertainty on direction and how to make cost-effective progress 

Insight Sourcing Group Response 

  • Structure and organize migration options for hybrid cloud direction on suppliers 
  • Navigate selection of best-fit providers at market leading costs 
  • Negotiate flexible, multi-year cloud agreements 


  • Overlapping point solutions 
  • Underutilized applications 
  • Unmanaged annual cost increases and growing tail spend 

Insight Sourcing Group Response 

  • Identify overlapping functionality 
  • Analyze utilization and right-size licensing 
  • Develop renewal strategic roadmap, in conjunction with IT 


  • Constrained budgets largely spent on legacy systems & annual maintenance costs 
  • Fragmented, transactional approach to refreshing existing infrastructure 

Insight Sourcing Group Response 

  • Establish plan to leverage full refresh volumes 
  • Stretch budgets on refresh and upgrades 
  • Evaluate support and right-size for needs 

IT Sourcing Category Analytics

Within the IT space, post-sourcing monitoring is central to ensuring your company is charged the correct rates, credited for missed SLAs, compensated with appropriate rebates where applicable, and appropriately informed of any price increases or changes.

This image is of a cost savings dashboard showing how IT procurement professionals can save money.

Insight Analytics, our proprietary category analytics managed service, is designed to combat savings leakage and drive post-sourcing compliance and optimization. ISG’s IT COE has worked with Insight Analytics to develop the most critical monitoring tools to ensure clients fully capture expected contractual savings and identify incremental savings opportunities over time.

IT Sourcing Category Expertise

Our team has experience strategically addressing over sixty IT categories and subcategories across External Labor, Hardware, Infrastructure Services, Software, Telecom, and Outside services.

External Labor

  • Application Development & Support
  • IT Consulting
  • IT Security Consulting
  • IT Staffing

IT Hardware

  • AV & Display Technology
  • Barcode Printers & Scanners
  • Compute & Storage Hardware
  • End User Devices
  • Hardware Distributors
  • IT Hardware
  • Network Infrastructure
  • Office Equipment
  • Peripherals
  • Point of Sale Equipment
  • Racks, Wiring & Cables
  • Value Added Reseller (VAR)


  • Application Development Software
  • Architect, Engi, & Construction (AEC) Software
  • BI & Data Analytics Software
  • Call Center Software
  • Cloud & Application Virtualization Software
  • Collaboration Solutions
  • Ecommerce Platform
  • ERP
  • Expense Management Software
  • Finance & Accounting Software
  • HR Software
  • Procure to Pay Software
  • Productivity Software
  • Sales & Marketing Software
  • Security Software
  • Service Management Software
  • Supply Chain Software

Outside Services

  • Cloud Services
  • Content Delivery Network
  • Data Center & Colocation
  • Disaster Recovery
  • Domain & Web Hosting Services
  • Equipment Installation Services
  • IT Research & Advisory
  • Third Party Maintenance

IT Infrastructure Services

  • IT Help Desk & Desktop Support
  • IT Infrastructure Services
  • Managed Network & IT Security Services


  • Telecom & Contact Infrastructure
  • Telecom Expense Management
  • Voice & Data Services
  • Wireless

Talk to Our IT Sourcing Experts.

Our team can put you on a path to seeing a 4x – 10x first-year ROI with savings averaging between 8-20% per IT category.