$2.5B global diagnostics service provider to both consumers and healthcare professionals
The client, who was highly decentralized and fragmented due to rapid growth through acquisition, was spending $37MM on temporary labor with over 70 agencies. It identified the need to implement a Managed Services Provider (MSP) and Vendor Management System (VMS) in an effort to centralize temporary labor ownership and better manage temporary labor demand and spend across the many independent functioning business units and locations.
The client brought in Insight Sourcing Group to facilitate a competitive RFP process to identify both an MSP and the supporting VMS online tool. In order to begin realizing savings prior to the MSP launch date, ISG conducted a second competitive RFP process and negotiated reduced rates with about 40 incumbent vendors. This allowed the client to capture immediate savings with the temporary labor agencies while allowing the MSP to fully implement and capture longer-term hard and soft-dollar savings.